b Casino Popular Questions in New Zealand

Welcome to the bCasino FAQ page, your go-to resource for all the essential information about enjoying bCasino from New Zealand. We understand that online gaming can raise a lot of questions, whether you’re new to the world of online casinos or an experienced player. This section is designed to address the most common queries that our Kiwi players have, providing you with clear and concise answers so you can enjoy a seamless gaming experience. From details about our welcome bonuses to information on deposits and withdrawals, our FAQ covers it all. If you don’t find the answer you’re looking for here, our dedicated customer support team is available to assist you around the clock.

Frequently Asked Questions

What is the welcome bonus at bCasino for New Zealand players?

New players can claim a welcome bonus of up to NZ$1200 plus 100 free spins, spread across their first three deposits.

What are the wagering requirements for the welcome bonus?

The welcome bonus must be wagered 40x (bonus and deposit) before it can be withdrawn. Free spin winnings have a 25x wagering requirement.

Which payment methods are available?

b Casino supports various payment methods including Visa, Mastercard, Skrill, Neteller, Paysafecard, ecoPayz, and bank transfers. All transactions are processed in NZD.

How long do withdrawals take at b Casino?

Withdrawal times vary depending on the method: e-wallets typically take 24-72 hours, while credit/debit cards and bank transfers may take 3-7 days.

Is there a maximum withdrawal limit?

Yes, the maximum withdrawal limit is NZ$5000 per month.

Can I play games on mobile?

Yes, b-Casino is fully optimized for mobile devices. You can play over 1000 games directly from your smartphone or tablet without needing to download an app.

How can I contact customer support?

You can reach customer support via live chat or email at [email protected]. The support team is available from 10 AM to 11:30 PM CET.

What types of bCasino online games are available?

We offer a wide range of games, including slots, table games, live dealer games, and progressive jackpots from top providers like Microgaming and Evolution.

Is bCasino safe and secure for New Zealand players?

Yes, bCasino employs advanced SSL encryption technology to protect your personal and financial data. It is also licensed and regulated by the Malta Gaming Authority, ensuring that it operates in compliance with high standards of security and fairness.

What are the minimum deposit and withdrawal amounts?

The minimum deposit amount at is NZ$20, while the minimum withdrawal amount is also set at NZ$20. These limits ensure that both depositing and withdrawing are accessible for all players.

Are there any fees for making deposits or withdrawals?

bCasino does not charge fees for deposits or withdrawals, but be sure to check with your bank or payment provider for any potential charges on their end.

What currencies are supported?

The primary currency for New Zealand players is NZD, but other currencies like EUR and GBP are also supported.

What promotions are available beyond the welcome bonus?

We offer various ongoing promotions such as Monday Madness, Weekend Free Spins, and Happy Hour Tuesday, providing additional bonuses and free spins.

What responsible gambling measures does casino offer?

Our casino offers several responsible gambling tools including self-exclusion, deposit limits, and links to organizations like GamStop and GambleAware.

Is there a loyalty or VIP program in New Zealand?

Yes, Our casino has a VIP program that rewards loyal players with benefits like personalized account managers, faster withdrawals, and exclusive bonuses.